Contact Designer Trainers
We prefer you to contact us via e-mail, as this not only enables us to respond to your queries quickly and efficiently, but also helps to keep costs down. Replying via email is a more cost effective method for us than a dedicated call centre and these reduced integrated costs helps us to keep are prices low and highly competitive as we're sure you can see.
Although designertrainers.com is a UK based Internet Retailer and we do our best to ensure that the site is easy to navigate and answers all your questions, we still fully understand that sometimes you just need to speak to a real person and hear that human voice. If you need to speak to one of our Customer Service representatives please feel free to call us on the number below. Your call will be answered immediately and if we're busy your call will be positioned in a queuing system. If so please don't despair as we will get to you as soon as we can and assist you to help rectify any problems you may have. Please ensure you have all your necessary details to hand as this will help us to solve your query promptly.
Should you need to fax or e-mail us we've made this just as easy. The fax number is listed below and we also have a number of appropriate e-mail addresses for you to contact us through. Please choose the self explanatory e-mail address which best suits your enquiry and add a line in the subject to help us speed up the response process. All emails are answered within 48 hours of receiving them between the hours on 9am to 5 pm Monday to Friday (excluding Bank Holidays and national holidays).
Furthermore, should you need to contact us via post you can do so marking all mail for the attention of our Customer Services Manager, Penelope Jessica D'Arcy.
PLEASE NOTE THIS IS NOT A RETURNS ADDRESS.
For all general enquiries and information about designertrainers.com: info@designertrainers.com
For general assistance and help using the site: helpdesk@designertrainers.com
Please e-mail us at this address if you'd like to be excluded from our mailing list: privacy@designertrainers.com
Please use this address when enquiring about orders or querying returns (further information can also be found under our terms and conditions section of the website): orders@designertrainers.com
You will also notice that staff from departments within designertrainers.com will also be using the email addresses listed above should they be contacting you. You can also therefore reply directly back to these addresses.
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